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You break i fix dallas12/23/2023 ![]() Please contact our customer service dept. There is a $9.95 shipping and processing fee per rod when replacing rods older than 30 days however, this is determined on a case to case basis. Your contact information (daytime phone number along with your full name and physical address for UPS return delivery - we cannot return to a Post Office Box).A copy of your receipt (if within warranty period).Photograph of the brand and model (located above the handle).Photograph of the model number (located above the handle/opposite side rod).In order to file a warranty claim and/or replacement claim, we ask that you provide the following and email it to us at : If your rod is within the original warranty period (3 years from the date of purchase for manufacturer defects), we will need to inspect your rod to determine the nature of the break. Dated copy of your receipt (if you are requesting repair under warranty, see warranty details).Completed Product Repair/Replacement Form.Send the following items along with your reel: If you would rather send your reel by mail, remember to insure your package. ![]() We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). Package your reel carefully to avoid damage. In the event your reel is under warranty, it will be repaired or replaced and shipped back to you for no additional charge.Īlternatively you can send your reel to one of our other Authorized Service Centers: Reels requiring warranty consideration should be sent postage paid to the Abu Garcia Factory Service Department or to an Abu Garcia Authorized Warranty Service Center. What to do if your product is under warranty? REELS Whether your product is under warranty or not, we are here to help you get back out on the water. ![]()
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